At Createl Publishing we are committed to providing a safe and secure environment for our employees and suppliers.
Due to COVID-19 Stage 4 Restrictions, all online orders will be distributed from our Victorian Distribution Warehouse and will be delivered contact-free. All non-essential staff will work from home as of 11.59pm Wednesday August 5, 2020 and there will be no access on-site to visitors, suppliers or customers.
You can still order your educational resources online or via email as usual and have them delivered to your home, school or a post office.
Due to the skeleton staff still working, we ask that instead of phoning our customer service number, you please email firstname.lastname@example.org. There may be short delays in responding to enquiries and we ask for your patience at this challenging time.
Createl Publishing is committed to assisting schools to provide educational supplies to their teachers and students during this time. We have access to the best courier network in Australia giving us the capability to still deliver on time.
All our publishing staff will continue to work from home. Schools wishing to customise their student diaries can email email@example.com or contact their account manager via the usual email address.
Schools wishing to customise their teacher planners can email firstname.lastname@example.org or contact their account manager via the usual email address.
Please continue to submit your orders via email or online. Your order will be fulfilled and dispatched in time to reach you by your promise date. If you are a Victorian school, please indicate if your school will be accepting deliveries during the current restrictions.
During this time, we will endeavour to provide you with the excellent customer service you have come to expect from Createl Publishing.
Please get in touch with us for more advice or assistance.
Thank you for your support & wishing you all a safe and happy journey through the weeks to come.